As an entrepreneur, you quickly realize that the little things you do on a day-to-day basis can take a lot of your time. So, how do large and medium-sized companies manage to keep this from being a huge opportunity cost?

The answer is mostly thanks to workflow automation platforms, and the platform I would like to present today is ServiceNow.

Thanks to one of our partners being a ServiceNow implementation provider, we were able to discuss the advantages of the platform and analyze how it could be useful. Here is what we found out:

The main goal of the platform is to save time, improve productivity, and give employees a better user experience while accelerating decision-making. While ServiceNow is mainly known for its ticketing service, it can also be used in 5 different areas :

  • IT
  • Security
  • HR services
  • Customer service
  • Business applications


The idea is to automate as many tasks as possible, so that the people who are entitled and concerned only need enter their data while the platform does the rest of the work (definitely a shortcut but you got the idea).

Email communications and follow-up on spreadsheets can be replaced by structured service request forms, giving full transparency to the requestor on the request fulfillment process. It is also possible to customize business applications in a very intuitive way thanks to their Drag and Drop approach.

Concerning security threats, risks being well prioritized on the platform, the platform reduces the time taken to search for threats to less than 20 seconds.

All this allows everyone to focus on the essentials. 

Who is currently using this platform ? To name a few, here are some well-known names from the business world: Airbus, Carrefour, Coca-Cola, DXC Technology, Deloitte, Engie, Henkel, Orange, Siemens, Telenet, Thales, …

 Why should you work with ServiceNow technologies? 

  • The platform is increasingly being used by businesses to optimise their unique demands. Therefore, experts who can handle all of ServiceNow’s duties with ease will also be in high demand.
  • Specializing in ServiceNow means specializing in a niche technology based on popular technologies, in other terms becoming a reference in an in-demand technology with which there are fewer skilled people while keeping your hands on the popular technologies.
  • ServiceNow is a billion-dollar company listed on the US stock exchange and with revenue growth of more than 30% per year over the last 5 years. Due to the platform’s rapid growth and high adoption rate, the following years will be full of innovation and competition. This ensures a stable and secure future with lots of new opportunities.


Want to become a ServiceNow Developer or ServiceNow Consultant? Let’s discuss it together 😊

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